Last updated: January 2026 · Applies to www.jd-supplies.com
Because purchases are currently completed through third-party marketplaces, returns, refunds, and order support follow the return policy of the marketplace where the purchase was made. This website does not process returns or refunds directly.
Products purchased on Amazon can be returned through Amazon's return process, following the return window and conditions shown on your order in Amazon's order history.
Products purchased on eBay can be returned according to the return policy listed on the original product listing and through eBay's return process.
Products purchased on TikTok Shop can be returned according to the return window and process outlined in your TikTok Shop order details.
If you run into an issue starting a return or refund, start with the marketplace's own support tools, since they manage the payment and refund process for that order. If you'd like additional help, contact us at info@jd-supplies.com or +1 (929) 213-7207 and we'll do what we can to assist.
